Naltako Privacy Policy

At Naltako.vn, we respect and are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit and use our website.

Purpose of Information Collection

Naltako.vn collects customer information for the following purposes:

  • Consulting and quoting products provided by Naltako.
  • Providing, operating, and improving our services.
  • Processing orders, payments, and delivery.
  • Sending information about products, services, promotions, and other information related to Naltako.vn.
  • Resolving issues related to orders, products, and services.
  • Performing analysis and statistics to better understand customer behavior and needs, thereby improving product and service quality.

Types of Information Collected

  • Personal Information: Full name, phone number, email address, shipping address.
  • Payment Information: Credit/debit card information (if applicable), transaction history.
  • Behavioral Information: Viewed products, purchased products, search history.
  • Device Information: IP address, device type, operating system, browser.

Scope of Information Use

Naltako.vn is committed to using customer information only within the scope necessary to fulfill the purposes stated above. We do not sell, share, or rent customer personal information to any other third party, except when:

  • With the customer’s consent.
  • Necessary to provide services to the customer (e.g., sharing information with shipping partners for delivery).
  • Complying with legal requirements.

Information Retention Period

Naltako.vn will store customer information for the time necessary to fulfill the purposes stated above, or as required by law. When no longer necessary, we will securely delete or anonymize customer information.

Customer Rights

Customers have the right to:

  • Request access to, correction, or deletion of their personal information.
  • Request restriction of or object to the processing of their personal information.
  • Withdraw consent for the use of their personal information.

Information Security

Naltako.vn uses appropriate security measures to protect customer information from unauthorized access, use, disclosure, copying, modification, or destruction. However, no method of data transmission or storage is completely secure. We cannot guarantee the absolute security of customer information.

Changes to Privacy Policy

Naltako.vn may change this privacy policy at any time. When there are changes, we will notify you on the website or via email.

If you have any questions or concerns about this privacy policy, please contact us via the contact information provided on the website.

Note: This privacy policy only applies to the Naltako.vn website. We are not responsible for the privacy policies of other websites that you may access through links on our website.